Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams. If youre using the Outlook for iOS or Outlook for Android apps or a mobile browser, select the Other. If you have feedback for TechNet Subscriber Support, Click here to learn more. Please remember to mark the replies as answers if they helped. You could refer toĪny updates, please feel free to post back. If issue continues, please try creating a new profile and then check the result. The Hide On My Computer folders check box. Under Personal Settings, click General and then, under Folder list, clear To show the On My Computer folders in the navigation pane, on the Outlook menu, please click Preferences. What’s more, if these folders are under On My Computer, they could be hidden. If your folders are still not showing, please go to the View menu and select Show Mailboxes.
Close the Preferences panel and click save.Ħ. Check the box next to Automatically synchronize changed mailboxes.Ĥ. Click on Open The shared mailbox should show up then on the left with all of your e-mail folders as well.
Enter in the Shared Mailbox name or its full e-mail address 4. Select your email account and click the Advanced tab.ģ. Click on File then Open, followed by Open Users Folder. If you are using IMAP account, please refer to the following steps to subscribe to these folders again and see if there are any improvements.Ģ. What's your account type? According to my research, this issue usually occurs to IMAP account. If your folders are still not showing, please go to the View menu and select Show Mailboxes. So why does it not automatically map in Outlook (I'm trying in Outlook 2016 for Mac) and how can I get it to? There are quite a few users that will be using a number of shared mailboxes, I don't want to have to go around and manually add the mailboxes for each one.Do you mean some folders like Drafts or Sent are missing? Would you mind sharing a screenshot here so that we can do further research? I can also manually add the mailbox to Outlook by going the File -> Open -> Other User's Mailbox way.
It can't be a permissions problem because if I access the OWA I can access the mailboxes using the given steps. THIS RELEASE CONTINUES TO BE AVAILABLE TO ELIGIBLE OFFICE 365 SUBSCRIBERS ONLY.
The shared mailbox is automatically available in the Folder pane in Outlook. This update provides new functionality and various improvements and fixes for Outlook for Mac for Office 365. Now, according to this Office 365 article, I've added users, I've added shared mailboxes, I've granted permissions to users on those shared mailboxes. I've set up users, the DNS records are all in place for all the Office 365 services, everything seems great. In the 'Microsoft Exchange' dialog box, click the 'Advanced' tab. In the 'Change Account' dialog box, click More Settings. In the Account Settings dialog box, click the 'E-mail' tab and then double-click your Microsoft Exchange Server account. I'm trialling Office 365 Business Premium for the company I work for and I've managed to get through everything so far without a hitch. On the 'File' tab, click Account Settings in the Account Settings list. I've seen loads of questions and answers from people wanting to switch auto-mapping off from shared mailboxes but I seem to have exactly the opposite problem.